Terms of Service
Last updated: 13 November 2026
1. Who provides the challenge
The 2027 Socials Reset is supplied by Cub Connect Ltd under the Your Nursery Marketing Manager brand. Contact: zoe@cubconnect.co.uk. Business address: 15 St Martins Avenue, Studley, B80 7JJ.
2. What you are purchasing
A 21-day guided nursery social media self-audit and planning challenge, scheduled for 23 November to 13 December 2026. It includes practical tasks, worksheets and access to a private Slack community. It is not a done-for-you marketing service, individual consultancy or a guarantee of particular commercial results.
3. Price and payment
The price is £29 as a single payment. There is no recurring subscription. Payments are processed through Stripe. If your checkout total does not match the advertised price, please contact us before paying.
4. Access and participation
Joining instructions will be sent to the email used at checkout after payment verification. You are responsible for accessing Slack and respecting community rules. Please do not share identifiable children’s information, confidential family details or nursery records without a lawful basis and appropriate permission.
5. Cancellations and refunds
Where UK consumer cancellation rights apply, online purchasers may generally have 14 days from entering the contract to cancel. Rules about services started within that period and digital content can differ, depending on what was supplied and whether the required consent and acknowledgements were obtained. Nothing here removes your statutory rights.
To request cancellation or discuss a refund, contact zoe@cubconnect.co.uk. Refunds will be handled in accordance with applicable law.
6. Changes or cancellation by us
If we must materially change the advertised dates or cannot supply the challenge, we will notify customers and offer an appropriate remedy, which may include a refund.
7. Content and intellectual property
Challenge materials are supplied for the paying participant’s internal use within their nursery organisation. Do not resell or publicly redistribute these materials without permission. You retain rights to your own contributions.
8. Liability
This is general marketing education, not safeguarding, legal or data protection advice. Nothing in these terms excludes liability where unlawful to do so or limits statutory consumer rights.
9. Privacy and applicable law
Read our Privacy Policy to understand how we handle personal information. These terms are governed by the laws of England and Wales, subject to mandatory consumer protections.